Frequently Asked Questions

General Information

This platform helps companies that place packaging on the EU market comply with national
packaging regulations. It offers tools to track waste streams, measure environmental impact,
calculate packaging costs, and manage compliance requirements across different countries.

The platform focuses on all EU member states, with specific emphasis on countries like Germany,
France, the Netherlands, Belgium, and more. We assist you in complying with the packaging
regulations in each of these countries.

Yes, if your company places packaged products on the market in the EU, you are required to register
with the relevant authorities, such as the LUCID register in Germany or CITEO in France. Our platform
assists with managing these registration processes.

Packaging Registration

The LUCID Packaging Register is Germany’s national packaging registry, managed by the Central
Packaging Register (Zentrale Stelle Verpackungsregister). If your company places packaged products
on the German market, you are required to register with LUCID to ensure compliance with the
German Packaging Act (VerpackG). The platform helps streamline this process by guiding you
through the registration and reporting of your packaging data.

Once you've signed up on the platform, you can manage your LUCID registration by entering the
required packaging information, such as material types and volumes, directly into the system. The
platform will then automatically format and submit your data to the LUCID register, ensuring that
your company remains compliant with German law.

Yes, each EU country has its own packaging compliance regulations, and you must register separately
in each country where you sell packaged goods. The platform simplifies this by consolidating the
registration requirements across various countries, including Germany (LUCID), France (CITEO), and
others. This allows you to manage all your compliance needs from one place.

Failure to register your packaging with the relevant national authorities can result in penalties,
including fines, legal action, and being banned from selling your products in certain markets. Each
country enforces its packaging laws differently, but penalties for non-compliance can be severe. Our

platform helps you stay on top of registration deadlines and compliance requirements to avoid these
risks.

Most countries, including Germany, require regular updates to your packaging data—typically on an
annual basis or when significant changes in your packaging volumes occur. The platform provides
reminders and notifications to ensure you update your registration in a timely manner, helping you
stay compliant with ongoing legal obligations.

Waste Reporting and Environmental Impact

The platform allows you to input your packaging waste data, broken down by material type (plastic,
glass, paper, metal, etc.). It tracks the total waste you place on the market and provides insights into
your environmental impact, including energy consumption and CO2 emissions.

Yes, the platform allows continuous updates to your waste data. You can enter new packaging
volumes whenever necessary, ensuring that your reporting is always up-to-date and accurate.

The platform calculates your environmental impact by estimating the CO2 emissions and energy
consumption associated with the production and disposal of raw materials used in your packaging.
You’ll be able to see detailed insights on the environmental cost of using plastics, metals, and other
materials.

Yes, you can set reduction targets for specific waste streams (e.g., reduce plastic usage by 20%). The
platform will track your progress toward these goals and provide insights on how well you’re doing
over time.

Cost Estimation

Packaging costs are estimated based on the type and quantity of packaging materials you report. The
platform uses predefined rates for each material type (e.g., €0.78 per kg of plastic) to estimate the
total annual cost of your packaging.

Yes, the platform calculates the estimated fees you’ll owe to waste management companies (such as
Der Grüne Punkt in Germany) based on the packaging volumes you report. These costs include fees
for collection, sorting, and recycling.

Yes, the platform provides detailed reports that break down your packaging costs by material type,
country, and reporting period. You can download these reports in PDF or Excel format for your own
records or internal analysis.

Compliance and Legal Requirements

The platform tracks your packaging data and automatically compares it with the compliance
requirements of each country where you operate. It will notify you of any actions needed, such as
registration deadlines or changes in legislation, to ensure you remain compliant.

Yes, the platform includes automated alerts and reminders for upcoming deadlines related to
packaging reporting, registration renewals, and waste reporting requirements. These alerts will help
you avoid missing important compliance deadlines.

Non-compliance can result in penalties, fines, or being prohibited from selling your products in
certain markets. Our platform is designed to help you stay on top of these requirements and avoid
potential legal or financial risks.

Account and Support

Yes, the platform allows you to manage your packaging compliance across multiple EU countries
from a single account. You can track packaging waste, compliance status, and costs for each country
where your products are sold.

You can reach our support team through the help section on the platform. We offer email support to
assist with any issues or questions you may have regarding packaging compliance or the platform’s
features. Also we have a chatbot that can answer your questions

Future Features

Yes, we are continually improving the platform by adding new features based on user feedback and
changes in packaging legislation. Stay tuned for updates, as we plan to introduce more tools for
tracking environmental impact, optimizing packaging usage, and streamlining compliance.